What if my coupon code didn’t work?
No worries. We will issue a refund. There is no need to cancel and sign up again. This just creates additional charges. Simply email our support using the support form on the support page to [...]
What payment options do you offer?
We currently offer a semi-annual subscription plan. On this plan you pay 50% of the yearly cost every 6 months.
Do I need internet access?
Yes, PelvicHEP is a web application and internet access is required. You can use it through any device with internet access; however, it is best used on a device with a larger screen such as [...]
Is Pelvic HEP HIPAA compliant?
While we offer encryption and other security measures, we do not claim to be HIPAA compliant. So, it is important that as a user you do not use a patient’s PHI (ex: name or image) [...]
How do I pay and how does the renewal work?
You can use any major credit card or bank card. Your card information is stored with our payment gateway provider which uses advanced security measures. We do not store that information locally. Your payment option [...]
Do you offer a free trial?
We offer a 14-day money back guarantee when you sign up. So, try it for that first week and see it is right for you. If not, let us know and we'll refund you. We [...]
Do you offer Group pricing?
For group pricing please contact us at groups@pelvichep.com and tell us about your group's needs.